HerkuleX manager not installing in ENG

@DellUSer I’ve just installed it on my Windows 10 Pro. Same, it works in English :slight_smile:

Sorry to ask for it but, can you list all the info about your configuration ?

Win Version, language
keyboard layout and setting inside your sesion
language of your administrative section (non unicode etc) , locality, if you changed the default language for installing app
if you have everything updated and if you installed the HerkulexManager from the link below without having it installed before on this pc ?

Thanks a lot ! i think it you help me to understand why mine is f******** up :sob:

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It’s all English, everything installed in English from the start, nothing changed in anytime. First time installed Herkulex now.

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Quick Update of the situation ;

I bougth a new laptop (w11 pro, Eng), fresh install of Herkulex (from the link above)
And it’s in korean…

None of them are responding neither by mail nor by phone.

Really bored of this situation I m really thinking of giving up…

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Really strange. It seems that language is not affecting this somehow but some other settings…

I can see that as frustrating. If you need to use the software, I can take screenshots so at least you know what each button means. You can also use Google Lens.

https://answers.microsoft.com/en-us/windows/forum/all/how-to-change-default-installation-language/b62a05b9-a3fe-4b06-9ad5-e7c1a705c83f

Interesting: Instead of “LOCATION” tab, I changed the language in “FORMATS” tab. And it solved the problem. "

" In Control Panel , open Region , click on Administrative tab and change the Language for non-Unicode programs by [Change system locale…]. If you have program installed in different language, you must has different language here."

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Conclusion & solution ;

1.You are lucky and got the English version (Good job ! but why are you on this topic then ?)
2.Use the Eng doc that come with the Herkulex Manager since the company doesn’t provide any solution (or any answer to mail or phone…)
3.learn korean
4.Change your park for a better product and with real customer support :slight_smile:

Thanks to everyone that took time for this topic ! You guys are Really good and gentle !

(if you are wondering wich one was my solution ->4)
That’s all for me, thanks again,

DellUSer.

hello.
This is the manufacturer of HerkuleX.

Please install the English version from the link below.
http://hovis.co.kr/guide/herkulex_manager_eng.html

Please contact “[email protected]

thank you

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