I downloaded FTC tool a while ago for my quadrino , everything worked just fine , then from one day to the other it stopped working. The only thing I see is the check system window , then it shuts completely down. I tried uninstalling , reinstalling nothing. Tried second laptop , same there after one time run it starts acting up. Same with regular desktop , was running a while longer then went bye bye.
First laptop windows 10 , second laptop windows 8, desktop windows 7 , checked virus / firewall program and FTC is cleared for access . I am at a loss and need some hints what the heck is going on here.
Can you give us some screen-print of what’s happening ? (check system window)
The FCT application will only open if you have an internet connection, make sure you do have one.
Let us know,
Ok
I ran event viewer and found a log
Log Name: Application
Source: Application Error
Date: 9/8/2016 4:05:35 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Hartmann
Description:
Faulting application name: Quadrino Firmware Config.exe, version: 2.0.0.0, time stamp: 0x575ec649
Faulting module name: KERNELBASE.dll, version: 10.0.14393.0, time stamp: 0x57899809
Exception code: 0xe0434352
Fault offset: 0x0000000000017788
Faulting process id: 0x1448
Faulting application start time: 0x01d20a0c5b7cff5b
Faulting application path: C:\Users\Peter\AppData\Local\Apps\2.0\MKMNC16O.AYH\C9K5KVJB.6LM\quad…tion_0000000000000000_0002.0001_5825f4e9d97a6634\Quadrino Firmware Config.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 8351a90a-2316-4924-8576-2bf266b92ee4
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
1000
2
100
0x80000000000000
1810
Application
Hartmann
Quadrino Firmware Config.exe
2.0.0.0
575ec649
KERNELBASE.dll
10.0.14393.0
57899809
e0434352
0000000000017788
1448
01d20a0c5b7cff5b
C:\Users\Peter\AppData\Local\Apps\2.0\MKMNC16O.AYH\C9K5KVJB.6LM\quad…tion_0000000000000000_0002.0001_5825f4e9d97a6634\Quadrino Firmware Config.exe
C:\WINDOWS\System32\KERNELBASE.dll
8351a90a-2316-4924-8576-2bf266b92ee4
now something is wrong , now I just gotta figure out what LOL
Hi bautiger17,
Just a little follow up, have you been able to solve this ?
