FlowArm not remembering calibration settings

Would anyone know why FlowArm 2.0.3.6 PLTW is not maintaining calibration settings for successive use of the same robot.
I have saved patterns. Might it be a rights issue. We are using Windows profiles Windows 7 64 bit.
Never used to be an issue until this new version.

Hi,

We are investigating your issue and will respond with more information shortly.

Sincerely,