Purchased the litter robot 3 around 18 months ago.
Have had intermittent issues over the last few months and now it has come to a complete fault. There is a flashing blue light and the litter robot appears to be frozen, not cycling or resetting. It is currently switched off.
Have read a few posts but am unsure about how to fix this issue…
Any guidance would be kindly appreciated. Need to get away from scooping asap haha.
We are sorry to hear that you are having trouble with your Litter-Robot.
Please provide us with your order number or a copy of the invoice.
This issue is related to the DFI sensor so please try to clean the 2 green circuit boards and the 2 plastic brackets of the DFI sensor using isopropyl alcohol and a Q-Tip to remove any rust or dust from them.
Here’s a video to help you locate these parts:
We will also need to see the 3 pairs of contact pins shown in the following videos:
No need to take them out of the robot, we only need to see them from the outside.