Eye

My Neato-21 starts up fine but then displays his eye is blocked. I took the Q-tip and turned it 5 times each way. Unplugged the two batteries. Still does not work.
I have cleaned and replaced everything HELP

Have you purchased this robot with us?
If the robot indicates you have a problem with the RPS Sensor, unfortunately you would need to replace it.
If it’s been purchased with us, please contact us via the support center with the information related to this robot.