Display works Intermittently

Help & Support Robot Parts
1

Hello,

I purchased one of your 7" Capacitive LCD
Touch
Screen
w/ HDMI Interface Product Code: RB-Wav-43 and am having trouble. Sometimes the display works fine and sometimes not. I’m using it with a raspberry pi 3 using HDMI. This PI has been connected to 3 other monitors at varying resolutions and always works except for your display. Sometimes it works fully, sometimes I only see the boot screen but not the OS GUI and sometimes I see nothing. I have set the config file to the resolution and settings specified.

Thanks,

Bart

2

Hi Bart,

]What is the power supply you are using to power your Raspberry Pi and LCD Screen ?/:m]
]What is the version of the firmware of your LCD ? (Rev2.1 or Rev1.1)/:m]
]Did you follow the setup instructions (with Raspberry Pi) provided in the product’s Wiki ? /:m]
]Could you attach clear pictures showing the issue ?/:m]
Regards