My D7’s side brush motor stopped working. I figured it was the o-ring, but I found it to be in perfect condition. I then ordered a new motor off eBay, installed it, and it still doesn’t work. Any ideas? Is this common?
Hello @flastermock,
Sorry for the late reply.
If the side brush is not spinning on your Neato, please try the following to resolve the issue.
Remove the side brush and check inside to make sure the silver magnet is still in place.
Spin the side brush with your hand. Does it feel like it has any resistance to it? If you take the side brush off is there any resistance?
Try powering up your robot and see if that metal peg where the side brush goes is spinning.
Perform a soft reset on the base by holding down the home/power button for 30 seconds.
Let us know how it goes.
Sincerely,