Cytron DC motor is out of spec. Chanel A & B suppose to be out of phase, but they are not. Why?
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Hi @trungden55 and welcome to the forum.
Is this a question related to the encoder of Cytron 12V, 16.7RPM 270:1 Gear Motor?
How did you determine that there is a problem?
Thank you.
Ch A & B are in phase instead of out of phase based on Cytron spec. Thanks Igor
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Can you share some measurements, photos, proofs? Did you try contacting Cytron support?
Hello Igor,
Attached is the ChA & B oscilloscope scope capture. The are in sync instead 90 degree out of phase.
Regards
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Thank you for the capture.
@trungden55 can you please send this to [email protected] so they can have a look?
Here is the response from Cytron Support
Hi Trung Le,
Sorry for keep you waiting, here is an update regarding your case. We already tested our stock here shows that encoder signal got no problem. Your motor could be defective unit.
Please reach to Robotshop store and claim the warranty based on their warranty policy. Do forward this email to them as references if needed.
Thank you for your patience and understanding.
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OK, we will contact you via email regarding the exchange. Thank you.