Custom Services Problem

Hello Everyone,
Our orders came to the country, but we have a problem with custom services, They want to very detail information of products in legal form. Does anyone use custom services?
How can i do that. Company juct sent to us invoice, but this is not enough, Does anyone can help me?

Thanks

Assuming the Order was from RobotShop, you might contact our sales department with the requested information and we will do our best to help.
[email protected]