hi, I have a Neato Botvac D80 and managed to get a thin cord from my cable box wrapped around the wheel. I would really appreciate any thoughts as to how to free it. I’m thinking I may need to remove the wheel but that sounds like a process. Thank you
I’ll reply to my own post. I was able to remove the cord by moving the wheel back and forth while slowly and gradually pulling the cord toward the middle of the vacuum
Thank you for reaching out.
We are glad your resolved your issue.
Let us know if you have any other questions.