Ebram
23
Hello @Jexii ,
Thank you for your reply.
In this case, we recommend sending us the robot for inspection and repair under the warranty.
You would need to send us the base and power adapter only.
If you wish to proceed with the repair process, please confirm if your shipping details are still valid.
Awaiting your reply.
Sincerely,
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Jexii
24
I would need to find a box big enough to ship it which could be a problem. But my shipping details are still accurate.
Ebram
25
Hello @Jexii ,
Thank you for your reply.
Very well, awaiting your confirmation when you are ready to proceed with the repair.
Sincerely,
1 Like