Com port not recognising

hi,

i am using lynx arm6 28pin module. Arm gets power but when basicatom is opened the com ports are not recogniosed. com port works fine when using the port for other devices and cable works fine similarly, but when my arm6 is connected and find device fails to show the com port and hardware test also fails… so when program tab is pressed it shows the Atom is not recognised. Please let me know what might be the problem?

Start with reading the sticky post “serial port setting must be like this”.

Which Atom (Atom 28 / Atom Pro 28) and IDE version are you using?

Does the Bot Boards LED light up?