My Circle Zero presents a new symptom, yet again! It cleans. Too well. The scooper arm keeps rotating and never moves on to the next steps. I can stop it by triggering the cat sensor. I think the rotor arm sensor malfunctioned. I wanted to know of I can send it in for repairs. It…

Hi @Lambofurgod It is normal for the scoop to rotate 4 times in total, but if it continues to rotate, there are two reasons; The sensor cannot recognize the correct position due to sand or dust trapped in the position sensor under the motor shaft, the scoop continues to rotate…

I didn’t exactly know what the sensor was supposed to look like the first time I cleaned it. I went in with a narrow pipe cleaner and scraped out the caked in dust from the sensor grooves. Took a second pass with 99.9% isopropyl alcohol to ensure each side was exposed. Used the t…

Having issue with litter box stuck in cleaning mode. Is there a way to reset it?

Hello @KT , Welcome to the RobotShop Community! In order to assist you with the issue you are experiencing with your Litter, we need to know if your device is displaying a light error code on the control panel, such as a flashing light after a cycle. You can also send us a vide…

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Circle Zero stuck on clean cycle

Help & Support Domestic Robots

motor, sensor, circle-zero

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