Circle zero position sensor problem

Help & Support Domestic Robots
1

Hi!

I require your help regarding a problem I’m encountering.

Description: Position sensor does not turn back to normal position after unplug-replug.

Hardware concerned: Circle zero litter box

Software concerned: Unknown

Troubleshooting steps already taken: Unplug-replug

Additional information: Two leds are on continuously. Nothing happen after more than 20 minutes.

Thank you so much in advance for your help!

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2

Hi @Oli186 ,

Usually, when two LEDs are lit it means the entrance sensor senses an object.

There are three common main causes.

  1. When reassembling the sandbox and the bottom cover, it may not be correctly assembled, which may cause problems in sensor recognition.

  2. The sensor may not be recognized due to a defect in the PCB on the main board.

  3. If the cat puts its paws and heads in the entrance, the sensor may activate and wait for 7 minutes.

Please let us know how it goes.

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