Hello,
I have a Litter-Robot 3 for less than a year, and it just stoped working.
It was turned off for a couple of days, 2 or 3.
When I turned it on again, the blue light blinks eventhough the drawer is empty.
When I press reset, the yellow light flashes very fast.
I have cleaned the entire robot following the manual and foruns, including the two metal plates that have to be touching. I also checked that they are touching.
Still the problem remains the same.
Any clues?
Thank you! 
Hello @nataliagarcez and welcome to our forum!
We are sorry to hear about your problem with the robot.
Please try also following procedure: Litter-Robot III Open Air - Blue Blinking Light
If it doesn’t help, please provide your order ID.
Thank you.
Hello @igor_X,
I am sorry for the late reply. I was at work and just got home to try the steps now. It did not work unfortunarely. I still have the same problem.
The order number is 955455.
What are the next steps?
Best,
Natalia.
Hi again @nataliagarcez!
In this case DFI sensor should be replaced: https://www.robotshop.com/eu/en/litter-robot-3-open-air-dfi-hardware.html
We can send you new one (when it is back on stock) and you can replace it using this video: https://www.youtube.com/watch?v=zD3dsJsVVsc
Are you able to do it?
Hello again @igor_X
I am sure I am able to replace it. But I believe both links you sent are to the product, and not to the video any idea how long it takes to be back in stock?
Thank you!!
Best,
Natalia.
Hello
I’ve corrected the link.
According to our current predictions, it should arrive to Europe in the middle of next month.
Please give us the serial number of your robot.
Thank you.
Sure! The SN is LR3145356.
Thank you!
Good. We will transfer this to our internal support. You will receive an email to confirm your shipping address.
Thank you.
This topic was transferred to internal RobotShop Support.
