CAT Liter 3 Blue light flashing

Help & Support Domestic Robots
1

Hi!

I require your help regarding a problem I’m encountering.

Description:

Hardware concerned:

Software concerned:

**
Additional information:

Thank you so much in advance for your help!
The Blue light is flashing all the time
In i Push reset the Yellow light turns on and That all.
No cycling or other action…
Turn Power off and all , wont help.
All Troubleshooting tested, Nottingham Worms.

2

Hello @trodat,

Welcome to RobotShop community.

We are sorry to hear that you are having trouble with your Litter-Robot.

Please provide us with your order number or a copy of the invoice.

This issue indicates a defective DFI sensor and it needs to be replaced.

You also need to check the Anti-Pinch pins in case they were corroded and require replacing as well.

The Anti-Pinch safety feature is two pins connected to the motherboard that must touch each other continuously.

If they are separated, you will have an alarm(yellow blinking light). The Anti-Pinch safety is located in the top back left of the Litter-Robot base. You will need to unplug the unit, remove the bonnet, the globe, and the drawer.

This video will help you locate them: https://www.youtube.com/watch?v=FJkQTXxkXXA

It is ‘‘Two Metal’’ pin. With a flashlight, you should be able to see if they are touching each other or not. If they are not touching each other, try to re-position it with a flat screwdriver by pushing them upwards.

Note: If the pins were dirty or rusty, you can take them out and clean them with WD-40 and sandpaper.

Awaiting your reply.

Sincerely,

1 Like
3

Hello Ebram,

i have cleaned them and they are connected. But it hasn‘t helped.

My Ordernumber is 942401, invoice 10805091

The Blue light is always blinking and in i Press reset, the Yellow one is on. But no Button brings any Action to the litter.

4

Hello @trodat,

Thank you for your reply.

In this case, the DFI sensor needs to be replaced.

This video will show you how to replace it, please check it and let us know if you are able to do the replacement by yourself or not:

Awaiting your reply.

Sincerely,

5

Hello Ebram, i think That shouldnt be a Problem to change it.

6

Hello @trodat,

Thank you for your reply.

Very well, we will forward you to our internal system to carry on with the process.

You will receive an email from us shortly.

Sincerely,

7

This topic was transferred to internal RobotShop Support.

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