my bf has cut himself a few times trying to get the springs in this robot the petoi bittle dog
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not only can we not get the springs in but were sold older model because th newer ones come with the springs in the arms due to this being an issue,not very happy after $400
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Hi @lindann and welcome to our forum.
We see that you have contacted us via email so we connect you with manufacturer their.
They will give you support.
Thank you.