butterfly/AVR109 but a AVR910 device?

I’ve spent a few days on the arduino forums and tried everything they recommend to fix my issue and all though is seems that some people with the same issue i have have been successful i have not. so i decided it was time to return to where i purchased the robot for additional help, however, it seems i must use these forums instead, hopefully i will find some help.

i have the arduino robot and while i have been able to connect it to my computer[s] and program the robot now when i attempt to upload a new sketch i get the following error:

Found programmer: Id = “B¨j”; type =
Software Version =
avrdude: error: buffered memory access not supported. Maybe it isn’t
a butterfly/AVR109 but a AVR910 device?

the arduino forums have suggested attempting to upload a simple sketch like ‘blink’ and to attempt pressing the reset button a various times. some users have suggested to change the ‘programming’ setting and other recommend disabling all other COM ports.

i have tried everything i could find on those forums and searched these forums [but found nothing with the search for: butterfly/AVR109]

some other information about my issue: i find that sometimes if i press the rest more than once or at just the right time the COM port i was using disappears and i must move the usb cord to a new usb port and i will not get the COM port back until i reset the computer.

please help, i’m a teacher attempting to get students ready for a robot competition, thanks

we would like to be able to compete next month so an exchange might work, what all can we get if we send the arduino robot back? the rover, a shield and what else? also we have some robotshop.com/en/parallax-boe-bot-robot-kit-serial-with-usb-adapter-and-cable.html that we are not using can we trade those as well?

also i think one of the IR sensors on the bottom might be bad i wrote a little program to display the analog value for each sensor on the screen so i could get a sense of the range of values that would allow us to know when it found the edge of the field [black tape] however one sensor [either #0 or #4] always gave a high number compared to the other four, so i was leaning towards sending it back anyway, can you give us a shipping number preferably UPS.

This unfortunately seems to be a common problem with the Arduino Robot with no clear fix. We’re sure the Arduino group are working on a fix, but if you do not want to wait for this, we would recommend exchanging the robot for another model.

Do you have any specific requirements? We do have the DFRobotShop Rover which is another popular rover robot based on the Arduino. Unlike the Arduino Robot, it is in fact Arduino-shield compatible so it can be easily expanded with most of the shields.

If you have any specific requirements, let us know and we can see what we would recommend.

Please send us a private message with your order numbers so we can verify the return/exchange information and send you the instructions.

For the exchange, you can either find parts of equivalent value of the Arduino Robot, or we can also make adjustments if the new parts are more or less expensive than the Robot. If you want to give us more details about the competition, we can recommend more specific parts to go with the DFRobotShop Rover Base Kit.