Broken parts received

I am assembling Afinibot A3 printer.

The part labeled ‘Framework’ is broken into 3 pieces across the upper part of the frame.

In addition, one of the four ‘Z-axis motor support’ parts is cut at an angle such that when the screw is tighten it pulls inward interfering with the z axis motor

How do I get a replacement parts?

Kind regards,
Scott

Hi Scott,

This happen from time to time, usually while pulling on the part to remove it from the foam packaging.
Send us a Support Ticket and we will help you out.

All the best,

Do you have a wiring diagram for the control board in the photo? It is not the same as the one in the assembly manual and the socket labeling on the board is different. If no wiring diagram, a net list with the correct labeling on this board would suffice.

Also, what is the blue part and how does it install to the printer? I do not see it in the parts list or instruction manual.

Thanks!

Scott