Hi, I recently purchased a Litter Robot III via the Robotshop website #791996 (Web #1300029521 Ordered on 12/3/2018 ). I have been using it for 2 days, and my 2 young cats are already used to it and use it perfectly. However, it smells of cat ■■■■ in the hallway where the Litte…

Hi Daphne, If the stench is coming from the top, it means the stench is coming from the trap where the used litter drop in the drawer. It is possible the litter that you are using doesn’t clump enough before the cycle starts and the urine stays on the inside of the globe. Mak…

Thanks so much for your reply. Unfortunately, I’ve tried a lot of things with regard to these options before posting. This is pretty much what I’ve done: There is enough litter in the machine (I used the line in the lining as a reference). I use a clumping litter (that I used …

Hi, did you manage to find the problem? I have the exact same issue and all i get is advices on how to clean and change the parts, even if it’s 4 days old. Thank you

I’m having the same problem, how did you resolve your issue bc my home did not have that smell until I opened the box

I have the same issue with my brand new litter-robot. The apt. smells like cat poop… :frowning: Wondering if I should simply return the machine since I’m not satisfied.

Did anyone find a solution to this problem? I have a brand new litter robot that started to smell a couple days after my cats started used it. Seems like the odor is coming from the drawer. Everything else on it is clean.

Hello @Jennifermiller , Welcome to RobotShop community. Did you check the carbon filter inside the drawer? Also, check if the drawer is well fitted inside the base or there’s something keeping it a bit opened. Finally, make sure that you are using the correct type of litter. A…

The filter is brand new. Everything is dry and I’m using clumping litter.

Have you checked if the drawer isn’t closed well enough? There are two metallic parts that allow the drawer to hang on them and fit properly inside the base to prevent any smell leakage.

I don’t know what you mean. I have the litter robot 3 connect. I line up the drawer with the base (theres a ridge in the center of the base) and push the drawer in until it’s all the way closed. It seems like theres only one way to do it?

Sign out

Menu

Dashboard
Forums
Tutorials
Robots
Blogs
Shop
Support

Sign out

RobotShop Community

Brand new Litter Robot III smells really bad

Help & Support Domestic Robots

litter-robot-3

show post in topic

Home
Categories
Guidelines
Terms of Service
Privacy Policy

Powered by Discourse, best viewed with JavaScript enabled

Newsletter

Newsletter Facebook Youtube Twitter Pinterest Instagram Threads RSS TikTok

My Account

My Community Account
My Shop Account
Order History
Shopping Cart

Community

Dashboard
Forums
Tutorials
Robots
Blogs
FAQ
Terms and Conditions

Business Opportunities

Become a Dealer
Suggest Your Products
Suggest Your Apps
Commercialize Your Invention

Customer Service

Contact Us
Terms and Conditions

Our Products

Personal and Domestic Robots
Professional and Service Robots
Robotic Parts
Robotic Kits
Robotic Toys
Educational Robots
Tools and Equipment
Books
Gift Certificate
RobotShop App Store

Corporate

About
Press Room
Careers