Botley won’t follow black line

Hi!

having problems with a brand new Botley out of the box.

Turned on Botley and set the switch to Line. Placed the robot at the start of the line on the provided cards as instructed in the manual (tried the beginning of the line and directly over the line). After pressing the button on top of the robot, all for lights turn on in sequence and Botley says “Hi”, but nothing else happens.

The robot works absolutely fine in code mode.

Hardware concerned: Botley

Software concerned: unknown

Troubleshooting steps already taken: tried turning on and off, tried repeatedly, made sure the sensor is directly over the line on the card, tried at the beginning of the line and the middle of the line.

Additional information: n/a

Thank you so much in advance for your help!

1 Like

Hi @Catbert!

Is it a Botley 2.0 or an older version?

Thank you.

Hi there,

It is a brand new Botley just out of the box but I don’t see on the box that it says 2.0 or any version number, nor on the unit itself. Is there somewhere I can definitively check?

Thanks for the quick reply!

1 Like

Hi @Catbert ,

Thank you for your reply.

Did you buy it from RobotShop?

If yes, we can check in our system.

No, unfortunately not, it was purchased from Amazon. This is the model number: LER2935.

1 Like

Hi @Catbert !

So it is a first Botley, not 2.0.

Maybe this guide would help you: https://malimo.no/wp-content/uploads/2019/09/botley-guide.pdf

@igor_X thanks very much for all your help. Unfortunately we have already been through this guide (many times.). The good news is that the kiddos are still having fun and if this feature doesn’t work there are still others to enjoy.

1 Like

Good to hear :slight_smile:

In the end, you can always write to manufacturer on https://www.learningresources.com/contact for more support.