Blue light flashing robot litter not working

Help & Support Robot Parts
1

Hi my Robot litter not working anymore we tried everything you said bought the cat sensor replace, not working :frowning:

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2

Hi @Almase!

We are sorry to hear that!

Can you give us your order ID? Is your robot still in warranty?

Are there any blinking lights on the control panel?

Thank you.

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3

Hi

I bought it in 21/5/2018 order number 705033

Can you please help me to repair it :pray:

Thank you

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4

The only light is blinking is the blue light and we tried everything was on your website for this error :cry: nothing worked

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5

In this case, you should replace DFI sensor.

You can buy new one here: https://www.robotshop.com/uk/litter-robot-3-open-air-dfi-hardware.html

You can use this video to help you replace it: https://www.youtube.com/watch?v=zD3dsJsVVsc

Feel free to ask anything else.

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6

But we change this few months ago…broke so quick? :cold_sweat: again :pensive:

7

Hey @Almase!

We see in our system that DFI sensor was replaced in August last year. Is that correct?

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