Blue light flashing after cycling

Help & Support Domestic Robots
22

Hi Ebram,

I have checked the cat sensor and although all the connections looked fine there’s seems to be an issue with the sensor. Because i am unsure whether what i am seeing is normal or not I have taken some photos and made some videos. Hopefully these can show what I mean.

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23

Hi Ebram,

Despite my last email the robot is working well now. Let’s see how it goes.
Thanks for all your help and advice.

Regards,

Humberto

24

Hello @humberto,

Thank you for your reply.

Is the robot still working till now?

If yes, then there might have been an issue with one of the connectors or the robot was touching something by mistake.

Feel free to contact us again if you have further issues.

Sincerely,

25

Hi Ebram,

Thank you for your email. The robot is still working fine.The connection of the cat sensor on the main circuit board was loose. As soon as I noticed it and fix it, the problem was sorted.

Regards,

Humberto

26

Hello @humberto,

Thank you for your reply.

Very well, let us know if you need any further assistance.

Sincerely,

1 Like
27

Hello Ebram!

I have another issue with the robot litter. Now the yellow light is constantly flashing and the robot is not working.

What should I do?

Thank you for your time.

Regards

Humberto

28

Hello @humberto ,

Welcome back to RobotShop community.

We are sorry to hear that you are having trouble with your Litter-Robot.

Please answer the following questions:

1- Does the yellow light blink slowly or fast?
2- Was the globe stuck upside down when it happened?
3- Does the blue light blink slowly if you press the “Reset” button?

Awaiting your reply.

Sincerely,

1 Like
29

Hello Ebram,

Thank you for your reply. The yellow light blinks fast. Do not know exactly the details when it happened. Despite pressing the reset button, nothing happens, meaning that the yellow light keeps blinking fast.

Regards,

Humberto

30

Hello @humberto ,

Thank you for your reply.

This issue could be coming from 3 parts:

1- The contact pins.

We will need to see the 3 pairs of contact pins shown in the following videos:
Anti-Pinch Pins:

Bonnet’s Pin:

Base’s Pin:

No need to take them out of the robot, we only need to see them from the outside.

2- Magnets inside the globe.

Please test the magnets by putting any metallic object on these two areas circled in red and check if the magnets would attract the object or not:
Globe Magnet 01
Globe Magnet 02

3- Misplaced or defective hall-effect sensor:

If the magnets are okay then the issue is coming from the hall-effect sensor and it needs to be replaced.

We have attached a guide to show you how to replace this sensor:

How to replace the hall effect sensor.pdf (2.2 MB)

Awaiting your reply.

Sincerely,

1 Like
31

I changed the pins recently because of the problem the robot had previously, but I’ll check them again.

Regards,

Humberto

1 Like
32

Hello @humberto ,

Thank you for your reply.

You can send us pictures of the 3 sets of pins so we can confirm with you if they need to be replaced again or not.

You will also need to check the magnets as we mentioned above.

Awaiting your reply.

Sincerely,

33
34

Hi there,
I have been experiencing some issues with my litter robot. After cycling the lights flash sequentially from blue to red. The blue light becomes solid after pressing reset; however, the problem re-occurs after cycling.

What do you suggest doing to resolve this problem?

Thank you in advance for you time.

Kind regards,

Humberto

36

Hello @humberto ,

Welcome back to the RobotShop Community!. To resolve this issue, please follow the steps in the attached video:

Red & Blue blinking lights:

Awaiting your response,

Best regards,

1 Like
37

Hi there sorry for not replying sooner. The problem of the three lights flashing at the same rime has persisted and now the globe is not rotating enough to the dump position. Moreover in the last few days it started doing what the photo is showing.

Your help is highly appreciated.

Regards,

Humberto.

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38

Hello,

Thank you for your reply.

Could you please send us a video of the robot’s cycle so we can further observe its behavior? This will greatly help us identify the source of the issue you are experiencing.

Thank you for your cooperation.

Kind regards,

1 Like
39

Hi there,

I’ll try and send you a video tmw.

Thank you.

Humberto

40

Hi there

The video is too heavy. Is there another way I can share it with you?

Thank you.

Humberto

41

Hello,

Here’s how you can send us your videos:

1. Use an Online Storage Service

  • Google Drive: Upload the video to Google Drive and share an access link via email.
  • Dropbox: Upload the video and send a sharing link.
  • OneDrive (Microsoft): Similar to Google Drive and Dropbox.

2. File Transfer Platforms

  • WeTransfer: Allows you to transfer files up to 2 GB for free.
  • Smash: Free, with no size limits (larger uploads might take longer).
  • TransferNow or Filemail: Additional options for transferring large files.

3. Use a Video Sharing Service

  • YouTube: Upload the video as “unlisted,” so only people with the link can view it.
  • Vimeo: Another platform to host and share videos.

We look forward to hearing back from you.

Best regards,

1 Like
42

Hi there,

I have uploaded the video on my youtube channel Humberto Vaz. Let me know if it worked. It’s scheduled at midnight.

Cheers,

Humberto