Hello @humberto
The issue appears to be related to the printed circuit board.
We will forward your request to our internal system so that we can continue the analysis of your robot and provide you with the necessary information.
Kind regards,
1 Like
Hi there,
Considering the robot is not within warranty anymore, is there any point in trying to repair it? Do u think the problem is with the globe or the base? I can see you have refurbished bases for sale. Is it better just to buy one?
Regards,
Humberto
Hello,
We sent you an email on Tuesday with information that is still pending your reply. As mentioned, the issue appears to be related to the circuit board. We will send you a reminder right now. Please also check your spam/junk folder in case our message ended up there.
Kind regards,
1 Like