Hi,
Bought this unit less than 2 months ago. It keeps on telling me that the drawer is full. Even though I have JUST changed the bag. I press the reset button on the unit itself, and reset the gauge on the app but the unit has a blinking blue light. This is the second time this has happened in under 2 months.
The first time I looked online for fixes. One that worked the first time was to have the unit unplugged for 15 min. Then plug it back in. It worked. This was probably maybe 2 weeks ago. Last night went to change the litter bag. And it’s happening again. So I unplugged it again last night for 15 min. This morning I’m told that the drawer is full again.
Are there any suggestions? I am not happy about this, given that this has happened twice now in under 2 months. If there are no suggestions can someone give me the contact information to talk to someone on how to exchange my model, perhaps it is defective.