Alpha 1P Bluetooth Issue

Help & Support Robots & Kits
1

Hi All,

A family member purchased a Alpha 1P secondhand and unfortunately it does not display the unit when searching via Bluetooth in the Ubtech android application. It displays “Dual-SPP” from the device but not “Alpha1”

I can connect the robot to USB and control it this way but its not much fun with a USB cord connected. I have spoken to Ubtech support and they cant do too much as its not in warranty, they said I could purchase a new board but cant guarantee this will resolve the issue.

Can anyone please let me know if there is anything I can try to troubleshoot this issue? I have updated the firmware but this does not resolve, I have also tried different versions of the app and also different phones still the same issue.

Cheers
Rhys

2

Hi,

Were you able to connect to “Dual-SPP” ?

3

Hi,

Sorry I should have mentioned that, Yes I can connect to the “Dual-SPP” using Bluetooth on mobile and also PC. It does not show up in the Ubtech Android app when scanning.

Could the Dual-spp be incorrectly labeled so the app does not see it? I have seen the app connects as “Alpha1” in the guides.

Thanks for the reply!

4

We doubt that the name of the Bluetooth network is the issue but you can try to change the name and see if it connects with the Android application.