All=1500 Error

I am new to the PLTW world and am assembling my first robot arm.

Everything seems as if it is working correctly. The robot arm is connected on Port8. However, when I click on the “All-1500” button the arm points downward at a 45 degree angle. When I use the slide bar per motor on the right side then everything seems to be working as it should with the neutral position being in the middle of the slide bar.

My question is who is the neutral position on the slide bar correct but the “All-1500” button produces different results?

Also where is the RIOS software?

If the arm points to ~45 degrees, that means that bracket was not physically assembled correctly; You need to unscrew the horn and pull it off the servo, click “all 1500” and then put the horn back on the servo spline in the correct / desired position.