A1M8 stopped working after a week of use

Help & Support
1

I contacted Slamtec and they requested that I reach out to RobotShop. The USB debug board is no longer is recognized by my windows pc and the green light does not light up. They suggest that i get a replacement. I am having other issues with the A1M8 but until I get the debug board working I cannot diagnose the Lidar.

3

Hi @gwallace41,

Have you purchased the LIDAR with RobotShop?

5

Thank you for your reply.

We will create an internal ticket to proceed with a RMA.

6

This topic was transferred to internal RobotShop Support.

7