Technical problem - Litter-Robot 3 (RB-Ltr-75)

[ThoMax77]

The robot just arrived order n 1300035480 when spins make small jumps

[AudioVOX]

Hi,

I’d suggest you to try this manipulation:

Litter-Robot III Open Air - Hard Reset

To Hard Reset the unit, please do the following: Turn the Power Off and unplug the Power Supply from the Base of the unit. Remove the Bonnet from the unit and set it aside, then remove the Globe and set it aside making sure that it does not roll. Ensure the Base is properly situated on a hard level surface, that it is not pushed against a wall, and has nothing resting on it. Empty the Waste Drawer regardless of how much waste is collected. Put the Globe back on the unit and ensure that it is o…

This may be simply due to the globe being misaligned in shipping.

[ThoMax77]

I did the reset and it still doing it, can I send a video to show or please give us info on how to solve the issue.

[RobotShop]

This topic was transferred to internal RobotShop Support.