toilet sensor does not always work as it should. one day works well the second day does not work, only from the push button.
I need help to resolve this problem thank you you email: [email protected]
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Hi @ruslanvor2 and welcome to our forum!
Please go through these troubleshooting steps: My cat is not detected by the Litter-Robot
and tell us the result
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Hi, I’ve tried to do all instructions, but , in 2 hours later same problem
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Have you bought your robot from us?
If so, please provide your order ID or copy of invoice.
Hello , my order ID is 1500054170
I still have a same problem, I’ve done all your instruction but the toilet not working properly, it’s not finished and no return to the normal person at all .
It’s very important for me , I’m disabled person ( paralysis), so it’s difficult always to exchange the toilet, that is why I make a decision to buy a robot 3 . But the problem started from the first day, I’ve try to do everything, all recommended instructions
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Hi Ruslan,
We will exchange the base of your robot.
Please give us the serial number of the robot. You can find it on the base.
