This happens every few days. Although I follow litter robot videos to troubleshoot this, reset it, then going well, after a few days, the lights flashing again/ what can be wrong?
Hello,
Thank you for contacting RobotShop.
In order to assist you with the issue you are experiencing with your Litter Robot, we need to have a video showing the problem your robot is having.
Here’s how you can send us your videos:
1. Use an Online Storage Service
- Google Drive: Upload the video to Google Drive and share an access link via email.
- Dropbox: Upload the video and send a sharing link.
- OneDrive (Microsoft): Similar to Google Drive and Dropbox.
2. File Transfer Platforms
- WeTransfer: Allows you to transfer files up to 2 GB for free.
- Smash: Free, with no size limits (larger uploads might take longer).
- TransferNow or Filemail: Additional options for transferring large files.
3. Use a Video Sharing Service
- YouTube: Upload the video as “unlisted,” so only people with the link can view it.
- Vimeo: Another platform to host and share videos.
We look forward to hearing back from you.
Best regards,
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