I have exactly the same issue. It stinks after a single day ! Never had such an issue with traditional litter boxes before. How could I make sure there is no gap somewhere that make the smell go out of the litter box ? The drawer look ok and it’s easy to check but what about th…

Hello @Androuffle , Welcome to RobotShop community. We are sorry to hear that you are having trouble with your Litter-Robot. You can empty the globe from the litter then put water inside it to see if there’s any leakage in it or not. Also, this was a reply from the manufacture…

Hello, any news? Did u manage to resolve the problem?

Hi, i have the same problem. someone resolve this problem? what does the support say about it? my litter is 2 months old, and it started with the bad smell almost immediately. At first I thought it was a sand problem, but I tried several and I didn’t solve it. help me!!!

Hello @stefanonatalie , Thank you for contacting RobotShop. Keep your Litter-Robot working (and smelling) like new with these four maintenance reminders: Empty the Waste Drawer when indicated. Infrared emitters and sensors detect the level of waste in the drawer, and the blue…

Hi Ebram, thanks for your reply. i just followed all 4 raccomandation, but the problem remained. the problem of bad smell also occurs on the day of cleaning. It is as if the drawer is letting the smell out somewhere. since my problem seems to be common to others, is it possib…

Hello @stefanonatalie , Thank you for your reply. We have contacted the manufacturer about this issue and this was their reply: There is no difference in plastics between the Connect and Non-connect models, and no change to the plastic materials used. So there should be nothin…

[image] stefanonatalie: Hi Ebram Hi Ebram, i use “everclean multiple cat” litter. When finisch, i can try to use another type.

Hello @stefanonatalie , Thank you for your reply. Very well, and let us know how it goes. Also, if you have more than 3 cats that are using this Litter-Robot, this could be an issue since its maximum capacity is 2 to 3 cats. Have a lovely day, stay safe. Sincerely,