I need the twin metallic parts that is below the bonnet

Help & Support Domestic Robots
1

Hi I need to purchase the twin metallic part that is below the bonnet. Couldn’t find it on robotshop, saw that you guys replied to people on forum and said you guys have it. Can I get it too please? My email [email protected] to get back to me.

2

Hello @kenakaren ,

Welcome to RobotShop communiity.

We are sorry to hear that you are having trouble with your Litter-Robot.

Please confirm if you only need the bonnet contact pins or also the base contact pins as well.

Awaiting your reply.

Sincerely,

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3

I need just the base contact pins

4

Hello @kenakaren ,

Thank you for your confirmation.

Very well, we will forward you now to our replacement department to help you place your order.

You will be contacted shortly via email with further instructions.

Have a lovely day, stay safe.

Sincerely,

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5

Why don’t you guys make that thing available in robotshop? It will be so much easier to purchase that way.

6

Hello @kenakaren ,

Thank you for your suggestion.

The pins should be listed on the website soon.

Sincerely,

1 Like
7

I have also searched in vain for bonnet pins in Roboshop-EU! I would need three pairs of both for the bonnet and for the base.

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8

Hello @kenakaren and @Leif ,

I think those are the parts you are looking for :

Hope it help,

Sincerely,

Benjamin

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