Here are some pictures explaining the Phoenix calibration:
However, I did not connect my PC to SSC32U but to BotBoarduino (so I don’t have to change wiring). To enable the forward mode you have to keep button A pressed while applying power to the board.
This is described as the second variant here:
It is really a pity that lynxmotion does not provide a complete set of documentation. Half of the software you need is marked as “legacy”, and you have to gather small parts of documentation from many different places. Having spent a considerable sum for a complete robot package, I should expect also a complete set of software and documentation.
After all, they sell the phoenix with this argument:
“The programming is already done for this robot. You no longer have to be a computer scientist to play with this level of robotics.”
</complain mode off>