A study of automation usage in warehouse and logistics companies around the world suggests that blending human labor with robotics leads to greater efficiency than full automation alone. While scalable robotic systems can handle up to 1,000 tasks per hour, they often face limitations where additional robots don’t improve performance. Human-robot collaboration, employed by companies like DHL and CEVA, enhances productivity, reduces worker fatigue, and increases job satisfaction. The incremental approach of integrating human roles with automated systems not only keeps operations cost effective but also leverages human adaptability for continuous improvements.
This is a companion discussion for the article “Research: Warehouse and Logistics Automation Works Better with Human Partners - https://hbr.org/2024/06/research-warehouse-and-logistics-automation-works-better-with-human-partners” submitted on the community's news feed.
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