I own a Litter-Robot 3 Connect Automatic Self-Cleaning Litter Box purchased in November 2021.
Model LR3C-1200-CE, Serial Number LR3C1200326, Order number 11012530.
It had a pinch fault like a couple of weeks ago. And 2 days ago it had another. Upon powering it off/on, blue led flashes, no other button works except power button.
I tried the usual: power off/on, sensor dust off. Didn’t fix it.
Checked the pinches, under left side ( the no sensor side) and they seem fine. Dusted them off but still no fix.
Should I try anything else?
Or is the same thing as I see on the other posts: order and replace DFI and all 3 set pinches?
I’m thinking of purchasing the LR4, if returning the bought LR3, with the problematic parts, can leverage the cost by applying a discount to an affordable extent.
Can you please redirect this ticket to the Sales Department to follow-up with an answer?
Did a market research and I think will be buying the CATLINK pro unit. Found it in my country at half price (~400 Euros) with free shipping versus the refurbished LR4 you suggested which adds shipping.
Since buying the parts you suggested (and probably needing to make sure the DFI transparent supports for the newer one are also sent) and not being sure it will fix it and with shipping will go near 100 Euros, is best to go for a new unit.
Please do let me know if I can create a topic regarding giving the parts or my entire unit to other people who are looking here and are willing to support shipping.