This is a step-by-step guide to install the Upgrade Connect Kit to a regular Litter-Robot III.
You will read in the beginning of the guide that the Connected version is now equipped with a laser DFI sensor which has one board only.
Concerning the blue light:
The app uses an algorithm to estimate how full the unit is based off the number of times it normally has to cycle for the unit to be full. The unit does know when the drawer is totally full but anything before that is an estimation. Over time, once the app has compiled more data, the estimation will become more accurate. I would say everything is fine but to keep an eye on it over the next week or two.
How do I reset so the algorithm starts from no information at all?
I would presume that all the issues of drawer full after nearly every cycle has given bad data to the algorithm and therefore it is giving false positives all the time. Without a reset of this data it would be safe to assume that the problem will persist.
Iām having the flashing blue light issue as well. This occurs even without the drawer inserted. Iāve cleaned the lenses and everything around them twice now, but as soon as I power it on, the blue light flashes right away. If I press reset, as soon as it works once the blue light flashes again. Itās been doing this since the first day I bought it. Can you help me?
I am currently experiencing this issue and was told my trouble ticket was closed and it would be converted to internal but I never received any emails or follow ups. Thatās why I am in this thread.
I opened a support ticket and they told me that the learning algorithm will get better on itās own. They confirmed that the new machine has only one sensor that is laser driven and will tell you when it is absolutely full, but that itās the algorithm that needs to improve. This makes absolutely zero sense - how will it possibly get better when I canāt give it any accurate feed back? I emptied my drawer two days ago, pressed empty drawer on app and pressed reset button on unit. Works for two days and now it says itās full - great, what do I do now? Tell it I emptied it when I donāt? Empty it early? Ideally I would be able to tell it āNo, you are only 1/4 fullā
Iām trying the below based on what some other LRC users have said.
Basically to improve/correct the data gathered by your litter robot you have to
let it do its cycle once the cat has used it
If you get a bin full notification, check the drawer.
If itās not full then press the reset button on the litter robot (not on the app)
Repeat steps 1-2 until the bin is actually full
Once the bin is actually full, press the āreset gaugeā on the app and reset on the unit
So going by this, I think you can let the litter robot know that āNo, itās not actually full yet.ā By pressing the reset button on the unit and by not pressing the āReset Gaugeā button on the app until you actually have a full bin.
Iām trying this now and hopefully it will improve over the next few days.
I have the same problem as well, think I should have purchased the cheaper robot & just check every few days manually as I still have to check anyway which to be honest defeats the purpose of the app
I receive really interesting update from Litter-Robot.
To reset DFI sensor fault on a Connect Litter Robot please hold Reset button until the blue light blinks quickly. After that, it should come to solid blue light.
This should really fix the issue of the DFI.
@pjutras yes it resets it back to solid but every time now after my unit cycles it continues to flash as if full when not. I have to manually press the reset button after the cycle to stop the DFI flashing lightā¦
I have done all the troubleshooting and I still get this. Just started happening in the last few days and Iāve had this litter robot since November 2017.
Anything else I can do I guess besides pay for the $80 replacement kit?
I have noticed that my DFI SENSOR is broken.
I have the Litter Robot III open air WiFi Connect.
It is still under warranty. How can I get a new sensor?
