Yes the jumper is right next to the word BAUD crossing the pins like illustrated in the Manuel.
i’ve tried 3 times here, without any problem…
i just can think of a power supply issue,
maybe you can try with all servos disconnected.
…as the green led is no more enable, do you have a way to make sure the power supply is really on ? it could be a problem with the round power supply plug ?
please make sure there’s voltage on the SSC-32 card…dunno
Yup that was the first thing i thought of i happened to have a little LED light that plugs into a 9volt battery i took the 9volt battery adapter that came with the kit plugged it up to that and then attached the wire ends to the round power supply cable and the light turned on. So the power supply isn’t the culprit here.
I have also tried to do this with all the servos disconnected and still nothing happens.
I wonder if the 9v battery is low. I had a problem one time where I could not program my MCU (Micocontroller) even though the LED light was ON. I replaced the battery with a fresh one, and Walla! I was able to program it again.
Even though the 9v battery is not dead, it could have just enough power to light the LED but that’s about it. Is the battery new?
We have tested this and it does work. The only thing left is a low battery. Remove everything from the SSC-32 and power it only with a good fresh 9vdc battery on the VL input.
Just went to get a completely new pack of battery’s even tho the one i was using was brand new. I did exactly like you said unplugged everything from the SSC-32 using only power from the VL input of a brand new out of the box 9volt, followed the instruction for jumper firmware update, i first got the software update error then clicked yes to do jumper update i then removed one jumper and placed one along the word BAUD, then i unplugged the 9volt for 5 seconds to imitate the power cycle phase and hit update.
The status bar goes through the erasing, and writing phase but then when it hits verifying it errors and i get that original error i mentioned.
There is no doubt in my mind that this method does work its just not working for me =/
Also what i meant about the LED light was that it was attached to the battery adapter which was then attached directly to the power supply end provided with the kit, this was done to test the fact that current was coming from that power supply (i don’t have a volt meter handy right now) which it was.
where are you located?
Brooklyn New York
Man, this is one tough issue. There is nothing else I can think of at this point. I think Jim went home for the day.
There is only one more thing to try, and it probably wont help and it’s a long shot, but have you tried rebooting your PC?
This is goofy… Let me send you a new chip.
Please email or PM me your complete address.
Problem solved… Next! lol
yes i agree,
you should try to reboot the PC, one day it was just the COM port which was crashed…rebooting have solved the problem.
i mean stop the PC and start, not a warm start reboot, in order to cut completely the power to the COM port.
then, what about the Timeouts values you are using (the 3 read values) ?
LOL Jim i really commend you personally and really thank the rest of the people for all the help and suggestions! This is truly what i call Customer Service at its Highest point, and this community makes it even better.
As per the rebooting yup iv done that, i even went into the hardware manager uninstalled the com port and had windows reinstall it and still no go, I’m pretty lost on this one lol.
WOW! looks like it’s the chip after all. Sorry it could not be resolved; it’s always a bummer having to wait for replacement parts. 
Just thinking…
Lynxterm can connect no matter what, even on another COM port # than the one used by the SSC-32 card.
could you check if you are connected to the right COM port # with Lynxterm ?
in doubt you could try connecting on each COM port # listed in Lynxterm and try to update the firmware.
Hello Rift,
The chip will not leave here till Monday, so let me know if changing the com port get’s the job done. If not I can send you the mega8 or mega168 chip. Let me know…
Umm i don’t get an option to choose any other com port other then 1 this is within lynxterm or are you having me look somewhere else?
Monday is fine Jim and if you can really send the mega168 that would rock!
Within Lynxterm only,
if you click on the disclosure triangle on the the port # right, is there only one COM port listed ?
if so, it must be the right one :mrgreen:
i’m thinking of another test :
1 : run lynxterm
2 : switch on the SSC-32 card
3 : ensure Lynxterm is connected to the right COM port
=> is there strange characters showing in the terminal window when the SSC-32 is power on ?
try to type “ver” then press
=> does it type “vveerr” ?
=> 5 second after you have pressed , is there a big block of stange characters showing in the terminal window ?, scrolling up ?
Only one com port yes
When i power it on no strange characters come up
When i type ver it dose type vveerr then i hit enter and nothing
it scrolls down some but no text or strange symbols.
Sounds like you need to turn echo off…
I’m sending you a new chip. Let me know if you still have trouble. 
(Mad Scientist Voice) ITS ALIVE!!! MUAHAHAHA
Jim everything works again!! the new chip did the trick, but I’m still puzzled as to what happened to the old one.
I wanted to thank you for the help and the upgrade chip i know you didn’t have to send a 168 but you did and thats really awesome! Also thank you for replacing the gear for the HS-81 from my other arm. Despite the problems everything was corrected by Lynxmotion and i couldn’t be happier. Seriously top notch customer service!
Also a big thanks to everyone else that gave me advice on what to do.