Problem with my ESRA robot

Hi :smiley:

I bought a ESRA robot in roboshop.ca 2 weeks ago.
I received it 2 days ago, so started to build it.

However, 2 things are missing in the “Shoulder and Base Kit contents” :frowning: :
The base plate and misc. Screws

I also have no servos for the arms, maybe it’s normal and i have to buy them separatly. But’s it’s impossible to buy the base plate without to buy a new ESRA robot. Can i find this piece somewhere pleaze ?

Thank a lot for any help :astonished:

Oki, thanx :smiley: I’m going to command them tomorrow.

Thanx a lot, that’s really nice from you. I promise that it wasn’t inside (and i’m sure of that). Thanx a lot again.

I really appreciate the fact that you answered me, the fact that i received my ESRA robot quickly… Robotshop is really a good website to buy a robot.
Thanx a lot to all robotshop team for all.

(sorry for my bad english, i’m french)

Hi CyberTwister:

The Robodyssey ESRA II Kit w/Mini SSC II and VSA usually didn’t include the shoulders and arms kit. We offered it as a free bonus but did not include the servos. You may purchase 4 x HS-311 servo motors to complete the setup.

As for the base plate and screws, we will ship that out to you, as they should have been included and are necessary.

Regards,

Keep in mind that RobotShop serves its clients in both French and English so do not hesitate to communicate in French if you feel more comfortable.

Thank you for your comments.