Neato xv laser motor

After incessant ‘vision’ errors (3000,4000 qnd 4096), following all the tshooting steps on the ineato website and calling in for support without remedy I am beginning to think the motor that spins the lasers is not working. The lasers to not spin at all at any time although they spin quite freely manually. Also if i tap the bot quite forcefully it will move a few degrees.

Does it sound like i need a new motor? and do you have these? I did not see one specifically for this purpose in your catalog.

Hi Stevejan,

We do not have it in our stock yet, but we are currently working to have it listed in our catalog. It should be listed within the next few weeks.
You should see it appear in the Neato XV replacement parts category.