i am getting a message on my XV21 Neato Vacume that says the left wheel is stuck. Appears to be nothing holding it
Hi,
Have you purchased this robot with us? If so, please contact us herealong with the invoice number.
If you haven’t, then you would need replace the wheel motor, which you can find on our website.
Thank you, I have ordered a replacement motor. Are they difficult to install. Do you have any hints? I already have the Vacume disassembled but have not pulled the wheel motor out yet.
They are not very difficult to install. Simply remove the wheel module, you should find 2 screws on the side.
Remove them and the motor will slide off the module.