Hi Ebram,
Please find attached photos of the contact pins. They don’t look normal to me. Please advise the next step.
Regards,
Humberto
Hello @humberto,
Thank you for your reply.
According to the pictures, the 3 sets of pins will need to be replaced as well.
We will forward you now to our replacement department to help you order these parts.
You will be contacted shortly via email with further instructions.
Have a lovely evening, stay safe.
Sincerely,
Hi Ebram,
The parts are on its way and should receive them soon. Can u provide me with the correct videos showing how to replace them?
Thank you.
Humberto
Hello @humberto ,
Thank you for your reply.
Here are the videos:
Litter-Robot 3 DFI Kit + Pinch Detect Terminals Installation
How To Replace Anti-Pinch Pins:
How To Replace Bonnet’s Pin:
How To Replace Base’s Pin:
Let us know if you need further assistance.
Sincerely,
Hi Ebram,
I replaced everything but now the yellow light is flashing approximately once per second.
What have i done wrong and what do you suggest to do?
Regards,
Humberto
Hello @humberto,
Thank you for your reply.
In this case, you have mixed up the black and purple wires but we need to see pictures of them so we can confirm which ones will need to be reversed (bonnet or base wires)
Awaiting your reply.
Sincerely,
Hi
Thank you for your prompt reply. In the meantime time the red light has also started flashing, but not at the same time as the yellow light.
I am confused. Let me know if the photos are good.
Regards
Humberto
Hi Ebram,
I am not sure I’ve mixed up the wires. They seem correct to me. But now it’s the red light that is blinking, and not the yellow.
Please advise.
Regards,
Humberto
Hello @humberto,
Thank you for your reply.
The pins are indeed connected correctly but please make sure that the connectors are fully pushed in to secure a good connection.
Regarding the Red blinking light, Does it blink while the robot is at the home position or it stops mid-cycle?
If it stops mid-cycle please empty the litter from the globe then test again without litter.
Awaiting your reply.
Sincerely,
Hi Ebram,
The red light blinking comes on as soon as I turn on the robot. Pressing reset does not do anything. The machine is worse since I replaced the pins and the DFI, because before if I pressed the reset button the machine would occasionally work; however, now the red light is constantly blinking. Hence my confusion with the all thing.
Humberto
Hello @humberto,
Thank you for your reply.
It’s possible that the CAT sensor got damaged during the installation of the other parts so please use this video to check it in case something wasn’t connected or out of place:
If it’s the same, then the CAT sensor will need to be replaced.
Awaiting your reply.
Sincerely,
Hi Ebram,
How will I know if the sensor is damaged? is there anything I should look for in particular?
Humberto
Hello @humberto,
Check the connections and if the sensor is out of place.
Also, check the black foot at the bottom of the robot if there’s anything unusual with it.
Sincerely,
Hi Ebram,
I have checked the cat sensor and although all the connections looked fine there’s seems to be an issue with the sensor. Because i am unsure whether what i am seeing is normal or not I have taken some photos and made some videos. Hopefully these can show what I mean.
Hi Ebram,
Despite my last email the robot is working well now. Let’s see how it goes.
Thanks for all your help and advice.
Regards,
Humberto
Hello @humberto,
Thank you for your reply.
Is the robot still working till now?
If yes, then there might have been an issue with one of the connectors or the robot was touching something by mistake.
Feel free to contact us again if you have further issues.
Sincerely,
Hi Ebram,
Thank you for your email. The robot is still working fine.The connection of the cat sensor on the main circuit board was loose. As soon as I noticed it and fix it, the problem was sorted.
Regards,
Humberto
Hello @humberto,
Thank you for your reply.
Very well, let us know if you need any further assistance.
Sincerely,
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Hello Ebram!
I have another issue with the robot litter. Now the yellow light is constantly flashing and the robot is not working.
What should I do?
Thank you for your time.
Regards
Humberto
Hello @humberto ,
Welcome back to RobotShop community.
We are sorry to hear that you are having trouble with your Litter-Robot.
Please answer the following questions:
1- Does the yellow light blink slowly or fast?
2- Was the globe stuck upside down when it happened?
3- Does the blue light blink slowly if you press the “Reset” button?
Awaiting your reply.
Sincerely,
1 Like